Infinix, Tecno & itel Service Center List in Pakistan (Carlcare, City-Wise 2026)
Cracked screen on an Infinix Hot, a Tecno Spark that won’t charge, or an itel phone still under warranty? All three brands are repaired by Carlcare, the official after-sales service network for Infinix, TECNO and itel in Pakistan. This guide lists every Carlcare centre in Pakistan that Carlcare publishes: 38 phone repair centres in 32 cities, with addresses, phone numbers, opening hours and a map pin for each. It also covers Carlcare’s 24-hour drop-off lockers and the separate itel Energy labs for solar and battery products.
Carlcare phone repair centres
cities covered
cities with Sunday hours
drop-off points, 2 open 24 hours
Quick answer
- Carlcare hotline (Pakistan): 042-111-999-666. Email: service@carlcare.com. Carlcare also lists a global WhatsApp line, +254-114-412-908.
- Which phones: Infinix, TECNO and itel phones. Most centres also service oraimo accessories, according to Carlcare’s own brand list for each centre.
- Usual hours: 10:00 am to 6:30 pm with a 1:00 to 2:00 pm lunch break, Monday to Saturday. Some centres also open on Sunday: Bahawalpur, Burewala, Dera Ismail Khan, Gujranwala, Gujrat, Hyderabad, Jhelum, Nowshera, Quetta, Sukkur, Talagang.
- Most centres: Lahore (3), Karachi (3), Faisalabad (2) and Multan (2). Most other cities have one.
- Check before you go: Carlcare’s website has a warranty check and a repair status tracker, and 40 of its 50 Pakistani locations accept advance reservations.
- Last checked: 17 October 2026, against Carlcare’s official service centre locator.
Before you take your phone to Carlcare
- Check your warranty first. Use the warranty check on Carlcare’s website with your phone’s IMEI (dial *#06# to see it). It tells you whether the repair should be covered before you make the trip.
- Take proof of purchase. Carry the invoice or warranty card if you have it, along with the charger if the fault is about charging.
- Back up and unlock. Back up photos and chats, and be ready to tell the technician your screen lock, or remove it, so the repair can be tested.
- Remove your SIM and memory card before handing the phone over.
- Call ahead. Every centre below has its own number. A quick call confirms it is open and has the part in stock.
Carlcare service centres by city
These are the phone repair centres on Carlcare’s official locator. Names are exactly as Carlcare lists them; the letters in the middle of some names are Carlcare’s own centre codes. Tap a phone number to call the centre, or the map link to open its location pin.
Infinix, Tecno & itel service centres in Lahore
3 Carlcare repair centres
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Advance-E-Hall Road (LHR) | 1st floor Ensari Mall adjutant Panorama Center, Mall road Lahore | 042-36299995 | Mon–Sat 10am–6:30pm; Sun closed | Map |
| Carlcare-Lahore | Shop No 4, 81-D1, Ferozsons plaza, adjacent to Al-Hafeez Shopping Mall, Main Boulevard,Gulberg,Lahore | 042-35784816 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| M&P-E-Lahore | 1st Floor, Hassan Tower Opposite ChenOne, Gulberg III, Lahore | 042-35784762 042-35784763 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
Infinix, Tecno & itel service centres in Karachi
3 Carlcare repair centres
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Advance-E-Sareena | Shop No 154, Ground Floor, Gate No 6, Sareena Mobile Marker, Sakhi Hassan, Karachi | 0311-2603308 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| Carlcare-Karachi(Saddar) | Shop No 11, Ground Floor, Falak Arcade, Opp 7 Day Hospital, M.A Jinnah Road, Saddar, Karachi. | 021-32290222 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| M&P-M-Karachi-saddar | Office # B119 & B124 (Basement) Amma Tower, Saddar Karachi | 021-32294578 021-32294579 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
Infinix, Tecno & itel service centre in Islamabad
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Carlcare-Islamabad | Plot 92 , western corner ,Razia Sharif Plaza ,Sector G7 ,Fazal Haq Road ,Blue Area Islamabad | 051-2120974 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
Infinix, Tecno & itel service centre in Rawalpindi
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| M&P-E-Rawalpindi | Shop No 345, Rania Mall bank road. Saddar Rawalpindi | 051-2719741 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
Infinix, Tecno & itel service centres in Faisalabad
2 Carlcare repair centres
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Advance-E-Faisalabad | Office No#75 Gate No.4 iqbal stadium Faisalabad | 041-2601715 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| MMT-E-Faisalabad | Shop No. 148 Mezzanine Floor Center Point, Kohinoor Plaza, Jaranwala RD, Faisalabad, Pakistan | 041-8711444 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
Infinix, Tecno & itel service centres in Multan
2 Carlcare repair centres
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Advance-E-Multan | Shop 4 and 5 Business City Plaza Boason Road Multan | 061-6223997 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| MMT-E-Multan | Opposite Punjab nursery near MCB bank Bosan road Multan | 061-2169034 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
Infinix, Tecno & itel service centre in Peshawar
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Carlcare-Peshawar | Shop# 26,27,28 Ground floor cant mall, Fakhar-e- Alam Rd. Peshawar | 091-5603405 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
Repair bill more than the phone is worth?
If an older phone needs a costly repair, it can make more sense to sell it as-is and upgrade. Post a free ad on Adjungle.pk and buyers in your city can call, chat or WhatsApp you directly, with no commission. You can also browse used and new phones from sellers near you.
Infinix, Tecno & itel service centre in Hyderabad
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Carlcare-Hyderabad | Shop No 1 , 2, Apple Tower, Chandni Cinema Road, Saddar Cantt, Hyderabad | 022-2728663 | Daily 10am–1pm, 2pm–6:30pm | Map |
Infinix, Tecno & itel service centre in Quetta
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| AL Noor Mobile-E-Quetta | Shop no, 112,113, 2nd floor, Bismillah mobile Tower, Arts school road Quetta | 0317-8009270 | Daily 10am–1pm, 2pm–6:30pm | Map |
Infinix, Tecno & itel service centre in Gujranwala
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Carlcare-Gujranwala | Shop Number 26, GDA Trust Plaza, Model Town, Gujranwala | 055-3845031 | Daily 10am–1pm, 2pm–6:30pm | Map |
Infinix, Tecno & itel service centre in Sialkot
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Advance-E-Sialkot | Brand Village Sialkot | 052-8250297 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
Infinix, Tecno & itel service centre in Sukkur
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Advance-E-Sukkur | Shop No 2 & 3, Dolphin Towers, Minara Road, Sukkur | 071-5623116 | Daily 10am–6:30pm | Map |
Infinix, Tecno & itel service centre in Bahawalpur
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Advance-E-Bahawalpur | Shop # 1-3-5, 2nd Floor , Haroon Plaza Circular Road, Bahawalpur | 062-2501229 | Daily 10am–1pm, 2pm–6:30pm | Map |
Infinix, Tecno & itel service centre in Sargodha
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Advance-E-Sargodha | Shop Number TU-G-68-69, Ground Floor, Mall of Sargodha, University Road, Sargodha | 048-2141441 | Mon–Sat 10am–1pm, 2pm–6pm; Sun closed | Map |
Infinix, Tecno & itel service centre in Gujrat
1 Carlcare repair centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| Advance-E-Gujrat | Shop No.1 near traditions by Saleem fabrics Nayyar mall, Gorala, GTD Gujrat | 053-3713552 | Daily 10am–1pm, 2pm–6:30pm | Map |
Carlcare centres in other cities and towns
One centre each in Abbottabad, Attock, Burewala, Chakwal, Charsadda, Dera Ismail Khan, Haroonabad, Jhelum, Kasur, Mansehra, Mardan, Nowshera, Samundri, Swat, Talagang, Taxila, Toba Tek Singh
| City | Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|---|
| Abbottabad | PGS Mobile-M-ABT | Shop 44 Cantt Plaza Abbotabad | 0313-9990009 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| Attock | ITS4U-M-Attock | C125 Civil Bazar, Attok | 0321-5713727 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| Burewala | Ahmad Mobile-M-Burewala | AL Aziz market, 110 Al Aziz Road, Burewala, Punjab | 0300-6990374 0312-0200374 | Mon–Sat 10am–1pm, 2pm–6pm; Sun 10am–1pm, 2pm–6:30pm | Map |
| Chakwal | JM TECH-M-CHAKWAL | Shop 11,Basement Usman Plaza OPP.Dub Market Jhelum Road Chakwal | 0317-5465353 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| Charsadda | Fancy Mobile-M-Charsada | SHOP 3 IST FLOOR RAHMAN PLAZA MARDAN ROAD CHARSADA | 0318-9405544 | Mon–Sat 11am–1pm, 2pm–6:30pm; Sun not listed | Map |
| Dera Ismail Khan | Cell Solutions-M-Dik | Shop 15 Al Hamd Mobile Plaza Saddar Bazar Dera Ismail Khan | 0966-855551 | Daily 10am–1pm, 2pm–6:30pm | Map |
| Haroonabad | Grace Mobile-M-Haroonabad | Grace Mobile Jamia Bazar Road Haroonabad | 0304-7964004 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| Jhelum | ASC-M-Jhelum | Machine Mohallah Road,opp.city police station ,jhelum | 0334-0444321 | Daily 10am–1pm, 2pm–6pm | Map |
| Kasur | GSM Brand-E-Kasur | Shop No G7 and G8 1st Floor Zubiar Heights Kasur | 0300-7572600 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| Mansehra | Smart Mobile Solutions-Mansehra | Shop# F27,28,AL-Shamas Plaza,2nd Floor, Near Khatam-e-Nubovat Chowk, Shinkyri Road Mansehra | 0347-8287210 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun not listed | Map |
| Mardan | DLI-M-MARDAN | Shop no 39 & 40 1st floor, khan mobile plaza, malakand road new adda, Mardan | 0324-7740004 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| Nowshera | PCC-E-NOWSHEHRA | Office#1&2,1st Floor, Sharjha Plaza, Near UBL Bank G.T Road, Nowshera Cantt. | 0314-2776699 | Daily 10am–1pm, 2pm–6:30pm | Map |
| Samundri | Qaisar Telecom-M-Samundri | Qaisar Telecom Post Office Chowk Samundri | 041-3420439 0311-6691439 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| Swat | Sonie-M-Swat | Office # 10 / 11 / 12. 1st floor Malak Ghazzan Khan Plaza, Sohrab khan Chowk. Moingora. Swat | 0946-714037 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| Talagang | SBM-M-TALAGANG | Baldia Plaza chakwal Road Talagang | 0300-1706553 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun 10am–1pm, 2pm–6pm | Map |
| Taxila | Gulf Mobile-Taxila | Shop No.7,8 Jabbar Plaza,Sher Shah Sori Road Taxila | 0336-7086767 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
| Toba Tek Singh | Qaisar Telecom-M-TT Singh | Shorkot Road Near Shafi Mobile Toba Tek Singh | 046-2512414 0312-7694787 | Mon–Sat 10am–1pm, 2pm–6:30pm; Sun closed | Map |
Carlcare drop-off lockers and collection point
Carlcare also lists three places where you can hand in a phone without waiting at a counter: self-service smart lockers at Lucky One Mall in Karachi and Packages Mall in Lahore (both shown as open 24 hours), and a collection point in Bahria Town, Lahore. Carlcare lists an AC service point at the same Bahria Town address.
| City | Location | Address | Phone | Hours | Map |
|---|---|---|---|---|---|
| Karachi | Lucky One Mall(Smart Locker) | lower Ground Floor , Shop No 18, Lucky One Mall Karachi Pakistan | 021-32290222 | Open 24 hours (self-service locker) | Map |
| Lahore | PackagesMall-InfinixStore(Smart Locker) | Packages mall infinix store 1st floor shop # 1077 opposite Carrefour cash counter | 042-35784816 | Open 24 hours (self-service locker) | Map |
| Lahore | Carlcare Bahria Collection Point | Shop Number 1, First floor plaza number 177-C, Sector-C, Commercial Area, Bahria Town, Lahore | 042-36445620 | Daily 10am–1pm, 2pm–6pm | Map |
itel Energy (solar and battery) service labs
These Carlcare locations are for itel Energy products, such as solar inverters and batteries, not for phones. Carlcare lists them as energy storage labs.
| City | Lab | Address | Phone | Hours | Map |
|---|---|---|---|---|---|
| Hyderabad | ESS-LAB-Hyderabad | Shop No. G-11, Ground floor Magnum Mall, Hyderabad | 0370-3951185 | Mon–Sat 9:30am–6pm; Sun closed | Map |
| Islamabad | ITEL ESS LAB-ISB | Itel Energy , Ali Akbar House ,Plot No.12-B,G-8 Markaz, Islamabad | 0370-1127572 | Mon–Sat 10am–6:30pm; Sun closed | Map |
| Karachi | ITEL ESS LAB-KHI | Plot No SB-7/1/2, Abdullah Haroon Road, Preedy Street, Saddar, Karachi | 0370-8489036 | Mon–Sat 10am–1pm, 2pm–6pm; Sun closed | Map |
| Mansehra | ESS_LAB_MANSEHRA | Office No 2, Khaki Road, Near Light Tower School College, Doraha, Mansehra | 0333-7177439 | Mon–Sat 9:30am–6pm; Sun closed | Map |
| Mardan | ESS-LAB-MARDAN | Baber Javed market near Taroon Shadi Hall, Mardan | 0370-3951185 | Mon–Sat 9:30am–6pm; Sun closed | Map |
| Multan | ESS-LAB-MULTAN | Ground Floor 6FJH6V7 North Gulgasht Colony Opposite Punjab Nursery Main Bosan Road Multan Pakistan | 0370-3951185 | Mon–Sat 9:30am–6pm; Sun closed | Map |
| Peshawar | ESS-ASC-M-Peshawar | Shop no. 61/62 , Block -A , Awami Market , Karkhano, Peshawar , Pakistan. | 0335-5760028 | Mon–Sat 9:30am–12pm, 1pm–6pm; Sun closed | Map |
| Sukkur | ESS-LAB-SUKKUR | شاپ نمبر 2، خداداد ٹاور کے سامنے، اسٹیشن روڈ، سکھر | 0370-3951185 | Mon–Sat 9:30am–6pm; Sun closed | Map |
Frequently asked questions
What is the Carlcare helpline number in Pakistan?
Carlcare lists 042-111-999-666 as its Pakistan hotline and service@carlcare.com as its email. Each centre above also has its own phone number.
Is Carlcare the official Infinix and Tecno service centre?
Yes. Carlcare describes itself as the official TECNO, itel and Infinix service center in Pakistan, so repairs at the centres listed here are handled by the brands’ own service network.
Where is the Infinix service centre in Lahore?
Carlcare lists 3 repair centres in Lahore: 1st Floor, Hassan Tower Opposite ChenOne, Gulberg III, Lahore; Shop No 4, 81-D1, Ferozsons plaza, adjacent to Al-Hafeez Shopping Mall, Main Boulevard,Gulberg,Lahore; 1st floor Ensari Mall adjutant Panorama Center, Mall road Lahore. There is also a 24-hour drop-off locker at Packages Mall.
Where is the Tecno service centre in Karachi?
Carlcare lists 3 repair centres in Karachi: Shop No 154, Ground Floor, Gate No 6, Sareena Mobile Marker, Sakhi Hassan, Karachi; Shop No 11, Ground Floor, Falak Arcade, Opp 7 Day Hospital, M.A Jinnah Road, Saddar, Karachi.; Office # B119 & B124 (Basement) Amma Tower, Saddar Karachi. There is also a 24-hour drop-off locker at Lucky One Mall.
Is there an Infinix service centre in Islamabad or Rawalpindi?
Yes. In Islamabad: Plot 92 , western corner ,Razia Sharif Plaza ,Sector G7 ,Fazal Haq Road ,Blue Area Islamabad. In Rawalpindi: Shop No 345, Rania Mall bank road. Saddar Rawalpindi.
Are Carlcare centres open on Sunday?
Most close on Sunday, but Carlcare lists Sunday hours for its centres in Bahawalpur, Burewala, Dera Ismail Khan, Gujranwala, Gujrat, Hyderabad, Jhelum, Nowshera, Quetta, Sukkur, Talagang.
Can I check my Infinix or Tecno warranty online?
Yes. Carlcare’s website has a warranty check where you enter your phone’s IMEI number (dial *#06# to find it), and a repair status page to track a phone that is already being repaired.
Sources and how this list was made
All centres, phone numbers, opening hours and map pins come from Carlcare’s official Pakistan service centre locator (carlcare.com/pk/service-center), accessed 17 October 2026. The hotline, email and WhatsApp line are from Carlcare’s website. Adjungle.pk compiled this guide. We grouped the list by city, corrected two centres that Carlcare files under a neighbouring city (Chakwal and Talagang), separated the itel Energy labs and drop-off points from the phone repair centres, and formatted phone numbers and opening hours. Names and addresses are otherwise as Carlcare publishes them.
Related guides on Adjungle.pk
Disclaimer: addresses, phone numbers and timings can change at any time. For the most accurate information, please confirm with Carlcare’s official website before you visit.
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