vivo Service Center List in Pakistan: City-Wise Addresses, Phone Numbers & Timings
Broken screen, battery draining fast, or a vivo phone that needs a warranty repair? vivo runs its own service centres in Pakistan, and this guide lists all 22 official vivo service centres in 17 cities that vivo publishes, with full addresses, phone numbers, opening hours and a map pin for each. Before you go, check one detail most people miss: some vivo centres close on Friday and others on Sunday.
official vivo service centres
cities covered
busiest hours, says vivo
weekly closing day varies by city
Quick answer
- vivo helpline: 0800-00111 (toll free), 9:00 am to 6:00 pm, Monday to Sunday, excluding public holidays. Email: service@pk.vivo.com, or complaint@pk.vivo.com for complaints. vivo also offers WhatsApp, Messenger and chat support at the same times.
- Service centre hours: mostly 10:00 am to 6:00 pm; some centres in Bahawalpur, Faisalabad, Hyderabad, Karachi, Lahore and Multan stay open until 8:00 pm (see each centre’s hours below).
- Weekly closing day: centres in Bahawalpur, Faisalabad, Gujranwala, Gujrat, Hyderabad, Multan, Nawabshah, Rahim Yar Khan, Sahiwal, Sargodha, Sukkur close on Friday. Those in Islamabad, Karachi, Lahore, Peshawar, Rawalpindi, Sialkot close on Sunday.
- Beat the queue: vivo says its service centres are busiest between 2:00 and 5:00 pm and recommends visiting in the morning. In Faisalabad, vivo asks you to arrive before 2:00 pm for a same-day repair.
- Last checked: 17 October 2026, against vivo Pakistan’s official service centre locator.
Before you take your phone to vivo
- Check the closing day. It is the easiest trip to waste: a centre in one city may be shut on Friday, while the one in the next city is shut on Sunday. The hours column below shows each centre’s day off.
- Go in the morning. vivo’s own advice is to avoid 2:00 to 5:00 pm, when its centres are busiest.
- Take proof of purchase. Carry the invoice or warranty card if you want the repair under warranty.
- Back up and unlock. Back up photos and chats, and be ready to share or remove your screen lock so the technician can test the phone.
- Remove your SIM and memory card before handing the phone over.
vivo service centres by city
These are the service centres listed on vivo Pakistan’s official locator, with each centre’s own phone number. Tap a number to call, or the map link to open the centre’s location pin.
vivo service centres in Lahore
3 official vivo service centres
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Lahore Liberty Chowk | 1st Floor, Park & Ride Plaza (The Monal Restaurant) Liberty Chowk, Gulberg III, Lahore | 042-35782526 042-35782527 | 10am–8pm; closed Sunday | Map |
| vivo Service Center Lahore Mclagon Road | S-66-R-14/C Located at 5 Jamal ud Din Afghani Road (Mclagon Road) | 042-37233048 | 10am–8pm; closed Sunday | Map |
| vivo Service Center Lahore Raiwind Road | 2B, Kibria Town, Main Raiwind Road, near Thokar Niaz Baig Lahore | 042-35306955 | 10am–6pm; closed Sunday | Map |
vivo service centres in Karachi
2 official vivo service centres
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Karachi Asia Pacific Trade Center | Asia Pacific Trade Center, Shop 1A, Main Rashid Minhas Road Karachi | 021-34613325 | 10am–6pm; closed Sunday | Map |
| vivo Service Center Karachi M.A Jinnah Road | Shop No. N001 Ground Floor Naz Plaza, M.A Jinnah Rd, Saddar Karachi, Karachi City, Sindh | 021-32294646 021-32223888 | 10am–8pm; closed Sunday | Map |
vivo service centre in Islamabad
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Islamabad Fazlul Haq Road | Plot No.92, Razia Sharif Plaza, A.K-Fazlul Haq Road, Blue Area, Islamabad | 051-2150238 | 10am–6pm; closed Sunday | Map |
vivo service centre in Rawalpindi
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Rawalpindi | Rania Mall Plot#63, Shop 348, 3rd Floor, Bank Rd, Saddar, Rawalpindi, Punjab 46000 | 051-5910252 | 10am–6pm; closed Sunday | Map |
vivo service centre in Faisalabad
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Faisalabad Sun Rise Mall | Ground Floor, 331-B, Sunrise Mall, Beside McDonald's, Satyana Road, Faisalabad | 041-8720384 041-8730384 | 10am–8pm; closed Friday | Map |
vivo service centres in Multan
2 official vivo service centres
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Multan Bosan Road | Pace and Pace, Chungi No.6 main Bosan Road(Above Chase Up supermarket), Multan | 061-6212543 061-6218470 | 10am–8pm; closed Friday | Map |
| vivo Service Center Multan Citi Plaza | First Floor, F-11 to F18, Citi Center, Nusrat Road, Multan Cantt, Multan. | 061-4582525 | 10am–6pm; closed Friday | Map |
vivo service centres in Peshawar
2 official vivo service centres
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Peshawar Mall of KP | 3rd Floor, Office # 6, Mall of KPK, Opposite Custom House, University Road, Peshawar | 091-5701268 | 10am–6pm; closed Sunday | Map |
| vivo Service Center Peshawar Saddar Road | The Cantt Mobile Plaza 3rd Floor, Saddar Road Peshawar | 091-3164370 | 10am–6pm; closed Sunday | Map |
vivo service centre in Hyderabad
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Hyderabad Salah-ud-Din Road | Shop 6&7, Ground Floor, Sari Tower, Salah-ud-Din Road, Saddar, Bazar, Cantt Area, Hyderabad, Pakistan | 022-2720955 | 10am–8pm; closed Friday | Map |
Thinking of upgrading instead?
If your old vivo needs an expensive repair, selling it as-is can make more sense. Post a free ad on Adjungle.pk and buyers in your city can call, chat or WhatsApp you directly, with no commission. You can also browse used and new phones near you.
vivo service centre in Gujranwala
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Gujranwala Main GT Road | G.T Road Near Trade Center, Gujranwala | 055-4446222 | 10am–6pm; closed Friday | Map |
vivo service centre in Sialkot
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Sialkot Defence Road | Ground Floor, Defence Road, Near PMC, Opposite Yousaf Plaza, Sialkot | 052-3561186 | 10am–6pm; closed Sunday | Map |
vivo service centre in Sukkur
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Sukkur Minara Road | Shop M45, 1st Floor, Dolphin Plaza, Minara Road, Sukkur | 071-5826146 | 10am–6pm; closed Friday | Map |
vivo service centre in Bahawalpur
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Bahawalpur Haroon Mall | Shop No.2, 4, 6, 2nd Floor, Haroon Mall opposite Al-Karim Plaza, Circular Road, Bahawalpur | 062-2507316 | 10am–8pm; closed Friday | Map |
vivo service centre in Sargodha
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Sargodha Main Khushab Road | Hall#1, Ground Floor, Qureshi Arcade, Main Khushab Road, Sargodha | 048-3767811 | 10am–6pm; closed Friday | Map |
vivo service centre in Gujrat
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Gujrat Kashmir Plaza | 1st Floor, Kashmir Plaza, Gulzar e Madina Road, Gujrat. | 053-3729833 | 10am–6pm; closed Friday | Map |
vivo service centre in Sahiwal
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Sahiwal Liaqat Shaheed road | Ground Floor,Opposite Maternity Hospital,Near Riwaj Furniture,Liaqat Shaheed road,Sahiwal | 040-4220066 | 10am–6pm; closed Friday | Map |
vivo service centre in Rahim Yar Khan
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Rahim Yar Khan | 1st Floor, Shop 6,7,8 Bashir Mall, MAIN Shahi Rd, opp. PTCL EXCHANGE, Rahim Yar Khan | 068-5877330 | 10am–6pm; closed Friday | Map |
vivo service centre in Nawabshah
1 official vivo service centre
| Centre | Address | Phone | Hours | Map |
|---|---|---|---|---|
| vivo Service Center Nawabshah Kutchery Road | Ground Floor, City Survey No. 600/2 Moni Bazaar, Kutchery Road, Nawab shah | 0244-330221 | 10am–6pm; closed Friday | Map |
Frequently asked questions
What is the vivo helpline number in Pakistan?
vivo’s toll-free number is 0800-00111, open 9:00 am to 6:00 pm, Monday to Sunday, excluding public holidays. You can also email service@pk.vivo.com.
Where is the vivo service centre in Lahore?
vivo lists three in Lahore: S-66-R-14/C Located at 5 Jamal ud Din Afghani Road (Mclagon Road); 2B, Kibria Town, Main Raiwind Road, near Thokar Niaz Baig Lahore; 1st Floor, Park & Ride Plaza (The Monal Restaurant) Liberty Chowk, Gulberg III, Lahore.
Where is the vivo service centre in Karachi?
vivo lists two in Karachi: Shop No. N001 Ground Floor Naz Plaza, M.A Jinnah Rd, Saddar Karachi, Karachi City, Sindh; Asia Pacific Trade Center, Shop 1A, Main Rashid Minhas Road Karachi.
Is there a vivo service centre in Islamabad and Rawalpindi?
Yes. Islamabad: Plot No.92, Razia Sharif Plaza, A.K-Fazlul Haq Road, Blue Area, Islamabad. Rawalpindi: Rania Mall Plot#63, Shop 348, 3rd Floor, Bank Rd, Saddar, Rawalpindi, Punjab 46000.
Are vivo service centres open on Friday or Sunday?
It depends on the city. Centres in Bahawalpur, Faisalabad, Gujranwala, Gujrat, Hyderabad, Multan, Nawabshah, Rahim Yar Khan, Sahiwal, Sargodha, Sukkur close on Friday; those in Islamabad, Karachi, Lahore, Peshawar, Rawalpindi, Sialkot close on Sunday.
What time are vivo service centres least busy?
vivo says its centres are busiest between 2:00 and 5:00 pm and recommends visiting in the morning for faster service.
Sources and how this list was made
All centres, phone numbers, opening hours, visiting advice and map pins come from vivo Pakistan’s official service centre locator (vivo.com/pk/support/service-center), accessed 17 October 2026. The helpline, emails and support hours are from the same vivo page. Adjungle.pk compiled this guide. We grouped the list by city, moved vivo’s peak-hours note out of each address into the tips above, fixed two obvious typos (“Raod”, “supermaket”) and formatted phone numbers and opening hours. Names and addresses are otherwise as vivo publishes them.
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Disclaimer: addresses, phone numbers and timings can change at any time. For the most accurate information, please confirm with vivo’s official website before you visit.
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